Question 1

What is Yodda TRYBE?

Accepted Answer

Yodda TRYBE is India's first women-centric platform focused on their safety, wellbeing, and care. The platform quickly mobilizes a user's trusted network—including family, friends, Good Samaritans, and our 24/7 professionally staffed Emergency Command Centre—to manage and discuss incidents of any kind.

Question 2

How can I raise an emergency?

Accepted Answer

You can raise an emergency in several ways: by holding the emergency button in the app for 3 seconds, through your smartwatch, by calling the automated emergency hotline, or using voice commands when your phone is in Watch Over Me mode.

Question 3

What happens when I raise an emergency?

Accepted Answer

When you raise an emergency, all your team contacts will be alerted via the Yodda TRYBE app, SMS, WhatsApp, and an automated phone call. They’ll also receive access to critical information—such as health records and helpful videos—based on their data access permissions, to help manage the situation effectively.

Question 4

How do you keep my data secure?

Accepted Answer

We prioritize the security of your data through comprehensive, industry-leading measures designed to safeguard your information. Our commitment to maintaining the highest standards of data security ensures that your personal and financial details are protected with the utmost care and expertise.

Question 5

Who is a Local Guardian?

Accepted Answer

The Local Guardians on your TRYBE are those trusted individuals who lives near you and can provide immediate, on-ground support during emergencies (such as in the hospital) to help ensure a smooth resolution.

Question 6

Who is an Emergency Responder? How are they different from an Emergency Moderator?

Accepted Answer

An Emergency Responder is someone in your TRYBE who can help with logistics during an emergency, such as calling 112 or providing first aid.
Emergency Moderators are individuals you assign to lead during active emergencies—calm, dependable people who can coordinate and delegate tasks across your TRYBE for an effective response. If you’ve opted for our Moderation services, Team Yodda will serve as your Emergency Moderator.

Question 7

Can everyone on my TRYBE see my personal data?

Accepted Answer

No, not everyone on your TRYBE can see your personal data. Access is based on the permissions you set. For example, family members may have full access, while Local Guardians may only view your information during active emergencies. Please be sure to double-check the default permissions to make any customizations you desire.

Question 8

Is this service available worldwide?

Accepted Answer

The service is currently only available for users residing in India.

Question 9

Can I cancel my plan?

Accepted Answer

Yes, you can cancel your subscription at any time.

Question 10

Can I buy additional licenses for my family members if my organization provided me with the service?

Accepted Answer

Yes, you can purchase retail licenses via the 'My Plan' section in your application for up to 8 members.

Question 11

How many team members can I add to assist me during emergencies?

Accepted Answer

There is no limit on the number of team members that you can add to your TRYBE.

Question 12

Does this service require an internet connection to work?

Accepted Answer

Yes, this service requires a continuous internet connection or cellular data to work.

Question 13

Who can set up my Yodda TRYBE app?

Accepted Answer

There are several ways to set up your Yodda TRYBE app: you can do it yourself, ask your primary sponsor to enter the information for you, or request a virtual onboarding from Yodda (available with the Moderation add-on). Children under 18 cannot complete their setup independently and will need a legal guardian to assist them.

Frequently asked questions